FOUNDER / FACTOTUM
A little bit left-brained (many years working in the corporate world!), a little more right-brained, spiritual but not airy-fairy, Shelley loves our beautiful planet and all things natural – though not quite as much as she loves her children, Kian, Tige and Harley. A Kinesiologist with training in Neuro Linguistic Programming, EFT, Massage, Reiki and many other healing modalities, Shelley began her store as a Kinesiologist selling a few healthy living and sustainability products in the “spare space”. She loves people (and a good chat – just like her dad) and believes in “Buy Local” first, to support Australia’s small family owned bricks and mortar retail businesses. Building a sustainable lifestyle and helping others achieve theirs, is her passion alongside her love of quality, educational toys and the fun and learning they bring.
NINJA OF AMAZINGNESS
Jayde (“Jaydo”) began working with Shelley in the store when she was a wee 15 years old. There is nothing Jaydo cannot put her hand to; helping out with everything from stock control, to merchandising, to bookkeeping. She is intelligent, hard-working and loved by all. Such a multi-talented young woman who – in between studying osteopathy at uni – is Shelley’s right-hand-gal. Always sporting the most beautiful smile and attitude, the store would not be the same (and Shelley would have had a breakdown) without this gorgeous girl.
CUSTOMER RELATIONS EXEMPLIFIER
Energetic and always smiling, Alana is a dream to have on our team and is so passionate about our products. Within a week of her joining us, we had customers coming in to the store to tell us how delightful she is and what great customer service they received. Always bubbly, Alana is our latest team member; ready to pack your online orders and assist you in finding your perfect gift at Natural Living.
CHIEF SMILE ENGINEER
Our wonderful Rhonnie Roo (yes, of Billie & Roo fame!). With a slight cleaning disorder and the ability to help out in any role, she brings joy, humour and love to our days. When not helping out, she can be found in cafes enjoying a nice cuppa and lunch or having fun with Shelley’s boys. As Shelley’s constant support and sounding board – the only one who’s allowed (to try) to pull Shell into line – the shop wouldn’t exist without our Roo.
ECO-WARRIOR SALES ASSISTANT
Our youngest employee but one of our most capable. Harley can usually be found after school unpacking boxes, serving customers and quality testing food products. Always our little eco-warrior, he knows how to talk the talk and walk the walk. He’s also a warehouse whizz who keeps the “processing line” on track, the laughter in the air, and the love flowing.
WAREHOUSE LOGISTICS & HOME STABILITY OFFICER
Glen is Shell’s rock, the lifter of heavy furniture, the man who keeps things flowing on the homefront, and he who sees things from a very grounded, logical place. Oh, he is also The Logistics King; helping to manage our warehouse and making sure your goodies arrive safely to your doorstep.
ONE SERIOUS WORKER
Our little muscle man that will, very matter of factly, serve customers when necessary and help out with weekend clean up duties and warehouse tasks. As the co-manufacturer of many of our wooden display items, he spends any money earned on his beloved Pixie (dog) and new tools. Such a great worker, he keeps our little farmlet running, tending to our fur babies big and small.
THE GO-TO MAN
Kian is our go to man. The love of his life – a Toyota Landcruiser – comes in very handy for shifting loads of furniture when Shell decides it’s time to rearrange the shop. His easy-going, gentle nature and ability to construct or put his hand to any task, is a must-have in our business.
CREATOR OF ALL THINGS WOODEN
Bern (real name William, ie. Billie) is Shelley’s dad and the manufacturer of our beautiful wooden counters, bag holders, stools and all sorts of things Shelley decides are needed to make the store a little more homely. He shares his love of all things wooden and his skills for making gorgeous objects with Shelley’s boys who can be found every spare moment with their Pa in the shed or in a paddock. Good old-fashioned values, the love of a chat, and a heart bigger than any other we know, Bern is our hero.
DYNAMIC INTERACTIONS ASSISTANT
Meg is our gorgeous whizz kid, working after school, on Saturdays, and during school holidays and always putting in 110%. Although relatively new to our team, she is certainly not a newcomer to our products, having been a big supporter of our shop and its products for many years. She shares her knowledge beautifully with our customers in a manner beyond her years. Meg’s organisational skills have our store rooms in tip top shape – neatly labelled and everything in their place. Her genuine love of retail and people is so evident in everything she does. She is bright, bubbly and such a delight to be around. And just a little brag … Meg and Macey recently won a competition for best shop display in Victoria for Eco Tan products. Go girls!
SUNSHINE & LAUGHTER
Beautiful Miss Macey (Jayde’s younger sister) can only be described as “sunshine”. She is bright and bubbly and, coupled with her wicked sense of humour and a precious honesty, lights up everyone’s day . Hardworking and intelligent, with an eye for detail and brilliant people skills beyond her years, nothing is too much for Mace. With great ideas and exceptional enthusiasm, Mace is such a treasure within our team. And just a little brag … Meg and Macey recently won a competition for best shop display in Victoria for Eco Tan products. Go girls!