We have an amazing team of people who make Natural Living Foster and Billie & Roo the great stores they are. These are the people who share their love and energy each day to ensure that shopping with us is a pleasure and that we can provide you with the best products and service available. Get to know us – drop us an email or phone us if you have a query or would just like a chat.
FOUNDER / FACTOTUM
A little bit left-brained (many years working in the corporate world!), a little more right-brained, spiritual but not airy-fairy, Shelley loves our beautiful planet and all things natural – though not quite as much as she loves her children, Kian, Tige and Harley. A Kinesiologist with training in Neuro Linguistic Programming, EFT, Massage, Reiki and many other healing modalities, Shelley began her store as a Kinesiologist selling a few healthy living and sustainability products in the “spare space”. She loves people (and a good chat – just like her dad) and believes in “Buy Local” first, to support Australia’s small family owned bricks and mortar retail businesses. Building a sustainable lifestyle and helping others achieve theirs, is her passion alongside her love of quality, educational toys and the fun and learning they bring.
MERCHANDISING EXTRAORDINAIRE
Naomi, aka The Queen of Merchandising, is our bricks and mortar “calmer of chaos”. She makes the store look beautiful and magically fits all that Shelley buys into shelves; managing to do all this while sharing her big heart with all our instore customers. Talent and attention to detail ooze from this creative being who often spends her nights coming up with new ideas and creative alternatives to keep the store front at its peak.
WAREHOUSE MANAGER
Preferring to stay hidden away out the back in our warehouse is Shelley’s cousin, Paula. Her slight OCD makes sure our warehouse is spik and span at all times as she processes incoming stock and ensures that your goods are sent out carefully packaged with love. Paula is also Shelley’s sounding board and the one who brings laughter and a practical outlook to the ups and downs of business life.
WAREHOUSE LOGISTICS & HOME STABILITY OFFICER
Glen is Shell’s rock, the lifter of heavy furniture, the man who keeps things flowing on the homefront, and he who sees things from a very grounded, logical place. Oh, he is also The Logistics King; helping to manage our warehouse and making sure your goodies arrive safely to your doorstep.
A LITTLE RAY OF SUNSHINE
Beautiful Em can only be described as “sunshine”. Although relatively new to our team, she is certainly not a newcomer to our products, having been a big supporter of our shop and its wares for many years. She is bright and bubbly and lights up everyone’s day. Hardworking and intelligent, with an eye for detail and people skills beyond her years, nothing is too much for Em. Such a treasure within our team.
A TREAT FOR THE SOUL
Charlotte is our youngest team member and an absolute asset to our team. She keeps our shelves stocked and our window displays neat and, most importantly, is someone who always has a smile on her face, a kind word to say, and a positive energy that just makes everything feel better.
ECO-WARRIOR SALES ASSISTANT
Our youngest employee but one of our most capable. Harley can usually be found after school unpacking boxes, serving customers and quality testing food products. Always our little eco-warrior, he knows how to talk the talk and walk the walk. He’s also a warehouse whizz who keeps the “processing line” on track, the laughter in the air, and the love flowing.
ONE SERIOUS WORKER
Our little muscle man that will, very matter of factly, serve customers when necessary and help out with weekend clean up duties and warehouse tasks. As the co-manufacturer of many of our wooden display items, he spends any money earned on his beloved Pixie (dog) and new tools. Such a great worker, he keeps our little farmlet running, tending to our fur babies big and small
THE GO-TO MAN
Kian is our go to man. The love of his life – a Toyota Landcruiser – comes in very handy for shifting loads of furniture when Shell decides it’s time to rearrange the shop. His easy-going, gentle nature and ability to construct or put his hand to any task, is a must-have in our business.
CHIEF SMILE ENGINEER
Our wonderful Rhonnie Roo (yes, of Billie & Roo fame!). With a slight cleaning disorder and the ability to help out in any role, she brings joy, humour and love to our days. When not helping out, she can be found in cafes enjoying a nice cuppa and lunch or having fun with Shelley’s boys. As Shelley’s constant support and sounding board – the only one who’s allowed (to try) to pull Shell into line – the shop wouldn’t exist without our Roo.
CREATOR OF ALL THINGS WOODEN
Bern (real name William, ie. Billie) is Shelley’s dad and the manufacturer of our beautiful wooden counters, bag holders, stools and all sorts of things Shelley decides are needed to make the store a little more homely. He shares his love of all things wooden and his skills for making gorgeous objects with Shelley’s boys who can be found every spare moment with their Pa in the shed or in a paddock. Good old-fashioned values, the love of a chat, and a heart bigger than any other we know, Bern is our hero.
FOUNDER / FACTOTUM
A little bit left-brained (many years working in the corporate world!), a little more right-brained, spiritual but not airy-fairy, Shelley loves our beautiful planet and all things natural – though not quite as much as she loves her children, Kian, Tige and Harley. A Kinesiologist with training in Neuro Linguistic Programming, EFT, Massage, Reiki and many other healing modalities, Shelley began her store as a Kinesiologist selling a few healthy living and sustainability products in the “spare space”. She loves people (and a good chat – just like her dad) and believes in “Buy Local” first, to support Australia’s small family owned bricks and mortar retail businesses. Building a sustainable lifestyle and helping others achieve theirs, is her passion alongside her love of quality, educational toys and the fun and learning they bring.
MERCHANDISING EXTRAORDINAIRE
Naomi, aka The Queen of Merchandising, is our bricks and mortar “calmer of chaos”. She makes the store look beautiful and magically fits all that Shelley buys into shelves; managing to do all this while sharing her big heart with all our instore customers. Talent and attention to detail ooze from this creative being who often spends her nights coming up with new ideas and creative alternatives to keep the store front at its peak.
WAREHOUSE MANAGER
Preferring to stay hidden away out the back in our warehouse is Shelley’s cousin, Paula. Her slight OCD makes sure our warehouse is spik and span at all times as she processes incoming stock and ensures that your goods are sent out carefully packaged with love. Paula is also Shelley’s sounding board and the one who brings laughter and a practical outlook to the ups and downs of business life.
WAREHOUSE LOGISTICS & HOME STABILITY OFFICER
A little bit left-brained (many years working in the corporate world!), a little more right-brained, spiritual but not airy-fairy, Shelley loves our beautiful planet and all things natural – though not quite as much as she loves her children, Kian, Tige and Harley. A Kinesiologist with training in Neuro Linguistic Programming, EFT, Massage, Reiki and many other healing modalities, Shelley began her store as a Kinesiologist selling a few healthy living and sustainability products in the “spare space”. She loves people (and a good chat – just like her dad) and believes in “Buy Local” first, to support Australia’s small family owned bricks and mortar retail businesses. Building a sustainable lifestyle and helping others achieve theirs, is her passion alongside her love of quality, educational toys and the fun and learning they bring.
WAREHOUSE LOGISTICS & HOME STABILITY OFFICER
Glen is Shell’s rock, the lifter of heavy furniture, the man who keeps things flowing on the homefront, and he who sees things from a very grounded, logical place. Oh, he is also The Logistics King; helping to manage our warehouse and making sure your goodies arrive safely to your doorstep.
A LITTLE RAY OF SUNSHINE
Beautiful Em can only be described as “sunshine”. Although relatively new to our team, she is certainly not a newcomer to our products, having been a big supporter of our shop and its wares for many years. She is bright and bubbly and lights up everyone’s day. Hardworking and intelligent, with an eye for detail and people skills beyond her years, nothing is too much for Em. Such a treasure within our team.
A TREAT FOR THE SOUL
Charlotte is our youngest team member and an absolute asset to our team. She keeps our shelves stocked and our window displays neat and, most importantly, is someone who always has a smile on her face, a kind word to say, and a positive energy that just makes everything feel better.
FOUNDER / FACTOTUM
A little bit left-brained (many years working in the corporate world!), a little more right-brained, spiritual but not airy-fairy, Shelley loves our beautiful planet and all things natural – though not quite as much as she loves her children, Kian, Tige and Harley. A Kinesiologist with training in Neuro Linguistic Programming, EFT, Massage, Reiki and many other healing modalities, Shelley began her store as a Kinesiologist selling a few healthy living and sustainability products in the “spare space”. She loves people (and a good chat – just like her dad) and believes in “Buy Local” first, to support Australia’s small family owned bricks and mortar retail businesses. Building a sustainable lifestyle and helping others achieve theirs, is her passion alongside her love of quality, educational toys and the fun and learning they bring.
ECO-WARRIOR SALES ASSISTANT
Our youngest employee but one of our most capable. Harley can usually be found after school unpacking boxes, serving customers and quality testing food products. Always our little eco-warrior, he knows how to talk the talk and walk the walk. He’s also a warehouse whizz who keeps the “processing line” on track, the laughter in the air, and the love flowing.
ONE SERIOUS WORKER
Our little muscle man that will, very matter of factly, serve customers when necessary and help out with weekend clean up duties and warehouse tasks. As the co-manufacturer of many of our wooden display items, he spends any money earned on his beloved Pixie (dog) and new tools. Such a great worker, he keeps our little farmlet running, tending to our fur babies big and small
THE GO-TO MAN
Kian is our go to man. The love of his life – a Toyota Landcruiser – comes in very handy for shifting loads of furniture when Shell decides it’s time to rearrange the shop. His easy-going, gentle nature and ability to construct or put his hand to any task, is a must-have in our business.
CHIEF SMILE ENGINEER
Our wonderful Rhonnie Roo (yes, of Billie & Roo fame!). With a slight cleaning disorder and the ability to help out in any role, she brings joy, humour and love to our days. When not helping out, she can be found in cafes enjoying a nice cuppa and lunch or having fun with Shelley’s boys. As Shelley’s constant support and sounding board – the only one who’s allowed (to try) to pull Shell into line – the shop wouldn’t exist without our Roo.
CREATOR OF ALL THINGS WOODEN
Bern (real name William, ie. Billie) is Shelley’s dad and the manufacturer of our beautiful wooden counters, bag holders, stools and all sorts of things Shelley decides are needed to make the store a little more homely. He shares his love of all things wooden and his skills for making gorgeous objects with Shelley’s boys who can be found every spare moment with their Pa in the shed or in a paddock. Good old-fashioned values, the love of a chat, and a heart bigger than any other we know, Bern is our hero.
FOUNDER / FACTOTUM
MERCHANDISING EXTRAORDINAIRE
WAREHOUSE MANAGER
NINJA OF AMAZINGNESS
CUSTOMER HAPPINESS OFFICER
WAREHOUSE LOGISTICS & HOME STABILITY OFFICER
A LITTLE RAY OF SUNSHINE
A TREAT FOR THE SOUL
SATURDAY’S SUPERMAN
ECO-WARRIOR SALES ASSISTANT
ONE SERIOUS WORKER
THE GO-TO MAN
CHIEF SMILE ENGINEER
CREATOR OF ALL THINGS WOODEN
FOUNDER / FACTOTUM
NINJA OF AMAZINGNESS
CUSTOMER HAPPINESS OFFICER
CHIEF SMILE ENGINEER
ECO-WARRIOR SALES ASSISTANT
WAREHOUSE LOGISTICS & HOME STABILITY OFFICER
ONE SERIOUS WORKER
THE GO-TO MAN
CREATOR OF ALL THINGS WOODEN
WAREHOUSE MANAGER
MERCHANDISING EXTRAORDINAIRE
A LITTLE RAY OF SUNSHINE