- hello@billieandroo.com.au
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We have an amazing team of people who make Natural Living Foster and Billie & Roo the great stores they are. These are the people who share their love and energy each day to ensure that shopping with us is a pleasure and that we can provide you with the best products and service available. Get to know us – drop us an email or phone us if you have a query or would just like a chat.
FOUNDER / FACTOTUM
A little bit left-brained (many years working in the corporate world!), a little more right-brained, spiritual but not airy-fairy, Shelley loves our beautiful planet and all things natural – though not quite as much as she loves her children, Kian, Tige and Harley. A Kinesiologist with training in Neuro Linguistic Programming, EFT, Massage, Reiki and many other healing modalities, Shelley began her store as a Kinesiologist selling a few healthy living and sustainability products in the “spare space”. She loves people (and a good chat – just like her dad) and believes in “Buy Local” first, to support Australia’s small family owned bricks and mortar retail businesses. Building a sustainable lifestyle and helping others achieve theirs, is her passion alongside her love of quality, educational toys and the fun and learning they bring.
MERCHANDISING EXTRAORDINAIRE
Naomi, aka The Queen of Merchandising, is our bricks and mortar “calmer of chaos”. She makes the store look beautiful and magically fits all that Shelley buys into shelves; managing to do all this while sharing her big heart with all our instore customers. Talent and attention to detail ooze from this creative being who often spends her nights coming up with new ideas and creative alternatives to keep the store front at its peak.
WAREHOUSE MANAGER
Preferring to stay hidden away out the back in our warehouse is Shelley’s cousin, Paula. Her slight OCD makes sure our warehouse is spik and span at all times as she processes incoming stock and ensures that your goods are sent out carefully packaged with love. Paula is also Shelley’s sounding board and the one who brings laughter and a practical outlook to the ups and downs of business life.
NINJA OF AMAZINGNESS
Jayde (“Jaydo”) began working with Shelley in the store when she was a wee 15 years old. There is nothing Jaydo cannot put her hand to; helping out with everything from stock control, to merchandising, to bookkeeping. She is intelligent, hard-working and loved by all. Such a multi-talented young woman who – in between studying osteopathy at uni – is Shelley’s right-hand-gal. Always sporting the most beautiful smile and attitude, the store would not be the same (and Shelley would have had a breakdown) without this gorgeous girl.
CUSTOMER HAPPINES OFFICER
A retired librarian with a heart of gold and a love of retail (from both sides!), Paula brings joy to our shop and is here to help you find the perfect gift.
WAREHOUSE LOGISTICS & HOME STABILITY OFFICER
Glen is Shell’s rock, the lifter of heavy furniture, the man who keeps things flowing on the homefront, and he who sees things from a very grounded, logical place. Oh, he is also The Logistics King; helping to manage our warehouse and making sure your goodies arrive safely to your doorstep.
A LITTLE RAY OF SUNSHINE
Beautiful Em can only be described as “sunshine”. Although relatively new to our team, she is certainly not a newcomer to our products, having been a big supporter of our shop and its wares for many years. She is bright and bubbly and lights up everyone’s day. Hardworking and intelligent, with an eye for detail and people skills beyond her years, nothing is too much for Em. Such a treasure within our team.
A TREAT FOR THE SOUL
Charlotte is our youngest team member and an absolute asset to our team. She keeps our shelves stocked and our window displays neat and, most importantly, is someone who always has a smile on her face, a kind word to say, and a positive energy that just makes everything feel better.
SATURDAY’S SUPERMAN
Our newest team member, Matt is our Saturday morning superman. He tackles his tasks with enthusiasm and a practical, get down to business attitude which we love. With thoughtfulness and maturity beyond his years, he makes Saturday mornings fun for all.
ECO-WARRIOR SALES ASSISTANT
Our youngest employee but one of our most capable. Harley can usually be found after school unpacking boxes, serving customers and quality testing food products. Always our little eco-warrior, he knows how to talk the talk and walk the walk. He’s also a warehouse whizz who keeps the “processing line” on track, the laughter in the air, and the love flowing.
ONE SERIOUS WORKER
Our little muscle man that will, very matter of factly, serve customers when necessary and help out with weekend clean up duties and warehouse tasks. As the co-manufacturer of many of our wooden display items, he spends any money earned on his beloved Pixie (dog) and new tools. Such a great worker, he keeps our little farmlet running, tending to our fur babies big and small
THE GO-TO MAN
Kian is our go to man. The love of his life – a Toyota Landcruiser – comes in very handy for shifting loads of furniture when Shell decides it’s time to rearrange the shop. His easy-going, gentle nature and ability to construct or put his hand to any task, is a must-have in our business.
CHIEF SMILE ENGINEER
Our wonderful Rhonnie Roo (yes, of Billie & Roo fame!). With a slight cleaning disorder and the ability to help out in any role, she brings joy, humour and love to our days. When not helping out, she can be found in cafes enjoying a nice cuppa and lunch or having fun with Shelley’s boys. As Shelley’s constant support and sounding board – the only one who’s allowed (to try) to pull Shell into line – the shop wouldn’t exist without our Roo.
CREATOR OF ALL THINGS WOODEN
Bern (real name William, ie. Billie) is Shelley’s dad and the manufacturer of our beautiful wooden counters, bag holders, stools and all sorts of things Shelley decides are needed to make the store a little more homely. He shares his love of all things wooden and his skills for making gorgeous objects with Shelley’s boys who can be found every spare moment with their Pa in the shed or in a paddock. Good old-fashioned values, the love of a chat, and a heart bigger than any other we know, Bern is our hero.
FOUNDER / FACTOTUM
A little bit left-brained (many years working in the corporate world!), a little more right-brained, spiritual but not airy-fairy, Shelley loves our beautiful planet and all things natural – though not quite as much as she loves her children, Kian, Tige and Harley. A Kinesiologist with training in Neuro Linguistic Programming, EFT, Massage, Reiki and many other healing modalities, Shelley began her store as a Kinesiologist selling a few healthy living and sustainability products in the “spare space”. She loves people (and a good chat – just like her dad) and believes in “Buy Local” first, to support Australia’s small family owned bricks and mortar retail businesses. Building a sustainable lifestyle and helping others achieve theirs, is her passion alongside her love of quality, educational toys and the fun and learning they bring.
NINJA OF AMAZINGNESS
Jayde (“Jaydo”) began working with Shelley in the store when she was a wee 15 years old. There is nothing Jaydo cannot put her hand to; helping out with everything from stock control, to merchandising, to bookkeeping. She is intelligent, hard-working and loved by all. Such a multi-talented young woman who – in between studying osteopathy at uni – is Shelley’s right-hand-gal. Always sporting the most beautiful smile and attitude, the store would not be the same (and Shelley would have had a breakdown) without this gorgeous girl.
CUSTOMER HAPPINESS OFFICER
A welcomed new member of our team, Courtney is already sharing the love and taking being “dumped into the deep end” in her stride. She’s bright and bubbly and is currently studying naturopathy. She fits right in with the beautiful vibe we have created in the store and will be sending this fantastic energy out with all the online orders she collates for you.
CHIEF SMILE ENGINEER
Our wonderful Rhonnie Roo (yes, of Billie & Roo fame!). With a slight cleaning disorder and the ability to help out in any role, she brings joy, humour and love to our days. When not helping out, she can be found in cafes enjoying a nice cuppa and lunch or having fun with Shelley’s boys. As Shelley’s constant support and sounding board – the only one who’s allowed (to try) to pull Shell into line – the shop wouldn’t exist without our Roo.
ECO-WARRIOR SALES ASSISTANT
Our youngest employee but one of our most capable. Harley can usually be found after school unpacking boxes, serving customers and quality testing food products. Always our little eco-warrior, he knows how to talk the talk and walk the walk. He’s also a warehouse whizz who keeps the “processing line” on track, the laughter in the air, and the love flowing.
WAREHOUSE LOGISTICS & HOME STABILITY OFFICER
Glen is Shell’s rock, the lifter of heavy furniture, the man who keeps things flowing on the homefront, and he who sees things from a very grounded, logical place. Oh, he is also The Logistics King; helping to manage our warehouse and making sure your goodies arrive safely to your doorstep.
ONE SERIOUS WORKER
Our little muscle man that will, very matter of factly, serve customers when necessary and help out with weekend clean up duties and warehouse tasks. As the co-manufacturer of many of our wooden display items, he spends any money earned on his beloved Pixie (dog) and new tools. Such a great worker, he keeps our little farmlet running, tending to our fur babies big and small.
THE GO-TO MAN
Kian is our go to man. The love of his life – a Toyota Landcruiser – comes in very handy for shifting loads of furniture when Shell decides it’s time to rearrange the shop. His easy-going, gentle nature and ability to construct or put his hand to any task, is a must-have in our business.
CREATOR OF ALL THINGS WOODEN
Bern (real name William, ie. Billie) is Shelley’s dad and the manufacturer of our beautiful wooden counters, bag holders, stools and all sorts of things Shelley decides are needed to make the store a little more homely. He shares his love of all things wooden and his skills for making gorgeous objects with Shelley’s boys who can be found every spare moment with their Pa in the shed or in a paddock. Good old-fashioned values, the love of a chat, and a heart bigger than any other we know, Bern is our hero.
WAREHOUSE MANAGER
Preferring to stay hidden away out the back in our warehouse is Shelley’s cousin, Paula. Her slight OCD makes sure our warehouse is spik and span at all times as she processes incoming stock and ensures that your goods are sent out carefully packaged with love. Paula is also Shelley’s sounding board and the one who brings laughter and a practical outlook to the ups and downs of business life.
MERCHANDISING EXTRAORDINAIRE
Naomi, aka The Queen of Merchandising, is our bricks and mortar “calmer of chaos”. She makes the store look beautiful and magically fits all that Shelley buys into shelves; managing to do all this while sharing her big heart with all our instore customers. Talent and attention to detail ooze from this creative being who often spends her nights coming up with new ideas and creative alternatives to keep the store front at its peak.
A LITTLE RAY OF SUNSHINE
Beautiful Em can only be described as “sunshine”. Although relatively new to our team, she is certainly not a newcomer to our products, having been a big supporter of our shop and its wares for many years. She is bright and bubbly and lights up everyone’s day. Hardworking and intelligent, with an eye for detail and people skills beyond her years, nothing is too much for Em. Such a treasure within our team.
Wanting to bring as much love, laughter and learning into the world through healthy, sustainable choices and good old-fashioned fun, Natural Living Foster (our physical store) and Billie & Roo were born. So what started off as a small kinesiology practice with a few healthy living products and a passion to protect our beautiful planet, soon became so much more. The joy we share with customers each day, whether in person or upon the opening of a new toy through the mail, is why we’re here. We hope you can be a part of our journey … we’d love to have you aboard.